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Terms and Conditions

1. Use of Services

By using this website, you agree not to:

  • Engage in unlawful behavior, harassment, hate speech, bullying, or abusive conduct.
  • Attempt to harm, disrupt, or misuse the website or any of its features.
  • Upload or distribute any content that violates copyright or intellectual property laws.

We reserve the right to suspend or disable user accounts that violate these rules at our discretion.

2. Intellectual Property & Copyright

All content on this website—including music, videos, photography, product designs, graphics, logos, text, and digital materials—is owned by Aurelian / Elora Birdwell and protected by copyright laws.

You may not:

  • Reproduce, modify, distribute, or use any content for commercial purposes without written permission.
  • Repackage or resell any digital or physical media without authorization.

You may:

  • Share links to our products, website, or social media pages.
  • Use our promotional images only in the exact form we provide (no editing or alteration).

3. Sales, Orders & Payments

All purchases made through the website are considered final.

  • Once an order is placed and processed, it cannot be canceled, refunded, or exchanged.
  • Pricing may change at any time without notice.
  • We reserve the right to refuse or cancel an order if fraudulent activity or misuse is suspected.

4. Shipping, Returns & Refund Policy

5. Service Limitations & Website Downtime

We strive for smooth operation of all services, but we cannot guarantee:

  • Uninterrupted website access
  • Technical accuracy of all content
  • Zero interruptions due to maintenance, updates, or events beyond our control

We are not liable for any losses caused by website downtime or technical errors.

6. Privacy & Data Security

We respect your privacy and will never sell your information. By using our site, you agree to our Privacy Policy (posted separately). Any data you provide—including email, name, address, or payment information—is used solely to fulfill your orders and communicate updates.

7. Modifications to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Continued use of the website after changes means you accept the updated terms.

8. Contact

For questions, concerns, or damage claims, contact us at:

AureliansMusic25@gmail.com

Return and Refund Policy

All sales are final. No returns. No refunds.

Because all products—including limited-edition CDs, merchandise, digital downloads, and travel/event packages—are produced in small quantities or customized, we do not accept returns or offer refunds for any reason other than damaged items.

Damaged Items Only

If your item arrives physically damaged:

  • You must contact us within 7 days of receiving your order.
  • Provide photos and a brief description of the damage.
  • We will replace the item one time, if inventory is available.
  • If the item is sold out or irreplaceable, store credit may be issued at our discretion.

Digital downloads, services, travel packages, and event tickets are non-refundable under all circumstances.

Copyright © 2025 Aurelians Music Enterprises - All Rights Reserved.

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